How to fix the process com.google.process.gapps has stopped error

This article is for those who have gotten one of the following errors: ‘Unfortunately, the process com.google.process.gapps has stopped’ and ‘com.google.process.gapps has stopped unexpectedly’. These relate to the same problem and it’s actually easy to resolve, so don’t panic. Below we show you how to fix it.

Certain devices from previous generations, such as the Samsung Galaxy S6 or the HTC One M8, can be particularly prone to this error, but however, the problem can happen to anyone and the solutions are the same. So, take a deep breath and follow our instructions below carefully to get things working again.

1. Reboot your phone

I see some eyes rolling back there, but turning the device on and off again is always the first thing you should try in a situation like this.

Just hold the side power button for a few seconds and you’ll get the option to restart your device.

2. Clear cache for the app in question

If you notice that the error message pops up repeatedly when you try to launch a particular app, then chances are that this app is the cause of the problem.

Go to Settings > Apps and find the app in question.

Tap the app and then tap Storage and on the following page hit Clear cache. This might do the trick.

If that still doesn’t help, you can clear the data for the app, too. This means that you will lose any game progress or chat conversations, etc., so you might want to back up your app data first.

You will find the Clear data button above Clear cache (see the picture below, right).

If neither solution proves fruitful, the next step is to try uninstalling the app (which can be done from the same page as clearing the cache and data) and reinstalling it later. 

androidpit clear cache After clearing the app cache and data, try uninstalling and reinstalling the problem app. / © AndroidPIT

3. Clear Google Services Framework data

If clearing the cache and data for a particular app, or even uninstalling it, doesn’t work, there is another quick solution you can try. 

This method will delete your Google Play Services preferences and settings but they are easy to assign again afterwards; you probably won’t even notice it has happened.

  • Go to Settings > Apps
  • Tap the 3 dots in the upper right corner and select Show system
  • Scroll through the apps and select Google Services Framework
  • On the App info page, tap Storage, then Clear cache.

gsframework Restarting Google Services Framework could fix the error. / © AndroidPIT

4. Reset app preferences

Another option would be to go to the Settings > Apps > All and reset the app preferences (the option for this is found via the three-dots / hamburger icon).

This will bring all of your apps’ settings back to square one, but it won’t delete any app data. In other words, you won’t lose any progress you’ve saved.

5. Disable automatic application updates

This error often happens after an app has been updated, so if you turn off automatic updates from the Play Store, the surprise problem won’t happen as often. You should still remember to manually update your apps anyway, when it’s more convenient for you to handle the potential errors that may follow.

To disable automatic updates, go to your Google Play Store app settings and deactivate automatic updates.

google play store auto updates Deactivate automatic updates / © AndroidPIT

6. Restart Download Manager

Sometimes, the ‘com.google.process.gapps has stopped’ error, can be related to the Download Manager app. Here’s how to check it this is the case.

  • Go to Settings
  • Tap Apps
  • Locate Download Manager and open App Info
  • Disable it, then re-enable it and see if the error still occurs.

7. Perform a factory reset

Perform a factory data reset on your smartphone

If you’re still facing problems after having tried all of the above, then you may have little choice but to do a factory reset. This is a drastic measure and there are consequences. All of your data will be lost. So you should perform a complete backup beforehand.

Once your data is backed it’s time to do a reset. 

  • Go to your Settings and tap Backup & reset.
  • Now, make sure the Back up my data slider is on.
  • Tap Back up account to select which account you want your data backed up to. Ensure you have access to this account.
  • Once you’ve done this, go to the Backup & reset menu and tap the Factory data reset button at the bottom.

Confirm that you want to do this, and your phone will be as it was when you bought it. Your data will be restored when you log back into your Google account.

AndroidPIT google play not working 8 Make sure you back everything up before performing a factory reset. / © AndroidPIT

How often do you see this error message? Did these tips help you fix the problem? Let us know in the comments.

Android News + App Reviews + Hardware Reviews – AndroidPIT

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Why biometry is a bad idea

The iris scanner on the Samsung Galaxy S8, Face ID on the iPhone X and the fingerprint scanner on every smartphone all suffer from the same flaw: Biometry isn’t secure. You have one face, two eyes and ten fingerprints which can’t be changed if compromised, at least not as easily as a password.

When it comes to keeping your smartphone locked down, there’s always a tradeoff between convenience and security. For example, when one of my colleagues tried the LG Q6’s facial recognition feature, he was able to unlock the smartphone by holding up another smartphone with a picture of himself. Once he enabled the rather sluggish advanced face recognition feature, this 2D trick didn’t work anymore.

Even the more sophisticated Face ID from the iPhone X can be tricked. In less than a week, and for less than $ 150, researchers at a cybersecurity firm managed to create a (very scary) mask that was able to beat Face ID. Even without intending to, family members can breach each others’ iPhones in some cases. A ten-year-old boy was able to unlock his mother’s iPhone X due to their strong resemblance, and Face ID is easily fooled by identical twins.

Opinion by Brittany McGhee

Fingerprints are hardly a secret. We leave them everywhere.

What do you think?

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Fingerprints are even easier to copy than faces since you leave them behind everywhere offline and, sometimes, online. If you look closely, you can see a fingerprint clearly in the photo below, so it could theoretically be copied. Once your fingerprint has been scanned, if it isn’t stored securely, the digital representation of your fingerprint could be stolen. Even though fingerprints are unique and can’t be guessed like some simple passwords, they can still be compromised easily, and you’ve only got ten of them.

AndroidPIT bluetooth headset 3707 Fingerprints are everywhere. / © AndroidPIT

Smartphone manufacturers go to great lengths to keep your fingerprint data secure. Here’s how: Apple’s Touch ID saves a mathematical representation of your fingerprint rather than a scanned image of the print itself, encrypts it and stores it on the device itself without backing it up to the cloud. From there, your fingerprint data is only accessible with a particular key, which is then only accessible to what Apple calls the Secure Enclave chip, an ARM-based coprocessor used to strengthen iOS security. On Android, fingerprint data manipulation also requires a device-specific key and is compartmentalized for safety, handled inside the Trusted Execution Environment area of the device’s main processor.

Despite manufacturers’ strong efforts to keep your fingerprint and other biometric data secure, you still leave fingerprints behind everywhere you go and your face is always ready to be caught on camera. Since you can’t get around this basic flaw of biometry as a means of security, it makes sense to turn to other options. PIN codes and swipe patterns aren’t secure because they can easily be revealed by the oil and dirt smudges on your smartphone’s display glass. The best alternative is simply a strong password. That means using letters, numbers and symbols, and also never reusing the password.

How do you keep your smartphone secure? Do you value security over convenience?

Android News + App Reviews + Hardware Reviews – AndroidPIT

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