Poll results: What's the worst phone carrier in the US?

Last week, we gave you the chance to vote for what you think is the worst phone carrier in the US. Hopefully this gave you space to let out some complaints, while providing some useful information to help users decide which one to go for.

Without further ado, winning by a mile (losing may be a more fitting word to use) was Sprint with 36% of the vote. But, is this fair? Verizon, of course, remains the largest carrier in the US, and Sprint upped their game last month by offering a year of unlimited service to Verizon customers, however, it seems that this hasn’t swayed opinions or provided enough temptation for people to switch yet. 

Interestingly, despite being the largest carrier, Verizon came in second with 18% off the vote. This may be due to other carriers having better network coverage, data plans, and customer service as you suggested in the comments. Clearly, people have different opinions and expectations, and this can be dependent upon where you live due to varying network coverage for example.

poll results worst phone carrier Sprint voted the worst phone carrier with 36% of the votes / © AndroidPIT

From the comments, it’s evident that it’s important to avoid unexpected charges at the end of the month, ensuring that you stay within your limits, and making use of Wi-Fi calling is one great tool you can use to do this. Also, customer service is nice to have, and if you are not restricted by a contract, it means you have the power to switch carriers whenever you please. Awful customer service seems to be a common theme, however. 

Are you surprised by these results? 

Android News + App Reviews + Hardware Reviews – AndroidPIT

Poll: What's the worst phone carrier in the US?

In the US, there are so many phone carriers, not only larger companies but also smaller; adding to the vast choice of plans. And there’s more to it than the price we pay every month. We want the whole package, and sometimes companies can often annoy us with things like bad network coverage, a lack of benefits or rip-off data plans. Whatever the issue, we want you to call-out carrier providers and tell us which you think is the worst one.

Phone carriers in the US face challenges regarding network coverage, simply due to the vast area of the country in general. With the deployment of 4G and more recently, the development of 5G technology, the competition is fierce between phone providers in the race to offer the best network coverage for the most attractive price.

AndroidPIT on the phone 0405 Which company is the worst phone carrier in your opinion? © AndroidPIT

Choosing a phone carrier

It’s difficult to know which plan to go for, and sometimes you can have unexpected charges when it’s time to pay your bill at the end of the month. Last year, we discussed the ‘big four’ mobile carriers in the US, including Verizon, AT&T, Sprint and T-mobile, and gave you an idea of who offers the best unlimited data plan, an important factor in many decisions when choosing which company to go for. Fast forward a year, and it is still as complicated and confusing as ever.

This is why we want your opinion. What is the worst phone carrier? Vote and tell us all about your experiences in the comments…

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Buying a new phone? Don't settle for carrier financing

The traditional way of paying for a smartphone is through a carrier with a monthly payment plan, tied to a two year service contract. In the long run, buying from your carrier, even with a subsidy, can end up costing you more – and you end up not being able to switch providers if you find a better deal elsewhere because you’ll have contract cancellation fees and a carrier-locked device. Since smartphones have gotten so expensive, the option to pay for a new phone upfront may seem like a far off possibility to some. However, there are better alternatives for financing a new smartphone, without having to pay interest or be tied to a carrier.

There are two compelling reasons not to finance your new smartphone through a carrier: You’ll be locked into a contract, and you might end up paying more for the device (and the service) than you would otherwise. If you want the freedom to switch carriers whenever you want and shop around for the best deal on a phone, but you don’t want to pay cash upfront for an expensive piece of hardware, you can still get financing from retailers and manufacturers.

Retailer financing

Whether you want to buy in-person or online, you’ve got options for retailer financing. The two giants, Best Buy and Amazon.com, both offer no-interest financing.

Best Buy offers carrier financing options, but that’s not what we’re interested in here. My Best Buy® Credit Cards can be used to purchase unlocked or carrier branded phones, and they allow you to get no-interest financing for 6 months for purchases over $ 199, and 12 months for over $ 399.

Amazon offers no-interest financing for 6 months with a purchase of $ 149 or more, or 12 months for $ 599 and up. Like Best Buy, you’ll have to sign up for the Amazon.com Store Card to get this deal.

Manufacturer financing

As with the retailers above, you can also get financing (sometimes with no-interest) from many, but not all, carriers. Here are the details.

  • Samsung offers 6 months no-interest on purchases between $ 250 and $ 499.99, and 12 months for $ 500 or more. For the Galaxy S8 and S7 flagships specifically, you can get no-interest for 24 months.
  • Motorola has phased out the Moto Credit program and now offers financing through a third-party service called Affirm. Motorola phones, whether unlocked or carrier branded, can be financed for 6 or 12 months, or for purchases of $ 150 or more, 18 months.
  • Google offers a generous 24 months no-interest financing option for the Pixel and Pixel XL, if you order directly from the Google Store instead of your carrier.

AndroidPIT HTC U 11 4673 You can get no-interest financing for the HTC U11. / © AndroidPIT

  • HTC gives the option for customers to pay with PayPal Credit. That means you can get 18 months no-interest on a device that costs $ 540 and up, like the HTC U11, 12 months for $ 360 and up or 6 months for $ 180 and up.
  • OnePlus also makes use of PayPal Credit, for any purchase over $ 99. You can get up to 18 months no-interest, as well.
  • Apple also offers financing through the Barclaycard Visa with Apple Rewards. Get 6 months no-interest for purchases up to $ 499, 12 months for $ 499 to $ 999, 18 months for $ 999 to $ 1499 or even 24 months for $ 1499 and up.
  • For the moment, LG, Sony and Huawei aren’t promoting any financing options, but this may change in the future.

You don’t have to settle for expensive carrier financing and service contracts that tie you down. Consider financing your phone with a manufacturer or retailer instead. You may end up paying less and getting more freedom. But, as always, read the find print. If you find any other great special financing offers, be sure to let us know in the comments!

Android News + App Reviews + Hardware Reviews – AndroidPIT

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